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To start the return process for your order, please enter your email address or phone number and the order number below.
RETURN POLICY
We accept returns. However we do not accept returns for refuds. We allow returns for store credit to be used on future purchases.
All items must be returned within 10 days from the date the order was fulfilled and shipped out.
Please note that customer is responsible for all shipping fees including the cost to ship the returned item(s).
ALL CLEARANCE/SALE ITEMS ARE FINAL SALE!
Clothing and gear must be in perfect condition in order to receive store credit. Must still be in original packaging with tag still intact. No wear and tear accepted!
Return shipping postage is the sole responsibility of the customer.
Please note, if you receive the wrong item or faulty product we will cover the retur cost.
Once we have received your return please allow up to 3-5 business days for your store credit to be issued to you.
For any further questions, please email customer support bodiedbyk2019@outlook.com with your full name and order number. We will get back to you with 24-72 business hours.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return your items within 10 days of receipt of your shipment.
- They must be in original condition
- For clothing, unwashed and unworn with tags still intact
- In the original packaging
The following items are excluded and will not be accepted for return:
Free gifts or promotional items!
-FINAL SALE items
-Worn items
-Swimwear
-Items with scents, deodorant & signs of wear
-Shipping fees
Are there any charges for return?
- There are no charges for return
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your return will be processed, and a credit will automatically be applied to your BodiedbyK store credit which can be used towards future purchases.