To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?
  • Enter your email address and order number in the fields above & click start.
  • Follow the instructions & select the items you want to return.
  • You will get a confirmation email with the shipping guidelines once the return request is approved.


What items are returnable?
  • We are happy to accept & exchange/return only if the product has a manufacturing defect.
  • The product must be in original packing.
  • Any product that you may want to return must be new and in unused condition.
What items are non - returnable?
  • Pershishable & food items.
  • Cosmetics & skin care products.
  • Jewelry
  • Worn & used textile items
  • Handmade toys & artifacts
Are there any charges for return?
  • There are no charges for return
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping


How soon will I get my refund?
  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.