To start the returning process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your item(s) for a full refund within 14 days of purchase (not including shipping).

After 14 days from the date of receiving merchandise, but within 30 days, your return will only be eligible for store credit, not a cash refund.

  • They must be in original condition
  • In the original packaging
  • Incomplete or damaged products will not be eligible for any refund.

Free gifts or promotional items are not returnable!

Are there any charges for return?

  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping
  • Due to the nature of our business, any returns for a full refund will also be subject to a 20% restocking fee

 

How soon will I get my refund?

  • Once it is received and inspected (usually within 72 hours of receipt) your refund (excluding shipping costs) will be processed and automatically applied to your original method of payment within 7 days.  Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.