To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 14 days of receipt of your shipment.

  • They must be in original condition
  • In the original packaging

Free gifts or promotional items are not returnable!

Are there any charges for return?

  • No. There are no charges for returns
  • Original shipping charges are non-refundable (The price you paid for us to ship to you) unless we have made a mistake or the item is damaged / not working.

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item
  • Your refund or exchange will be processed. Refunds will automatically be applied original method of payment, within 3 working days.