To start the returning process for your order,
please enter your email address and the order number below.
What items are returnable?
- Items within 21 calendar days from the day you receive your shipment to postmark your items for return.
- Unopened and unused merchandise
- In the original packaging
- Please note, customers are responsible for return shipping.
What items are non-refundable?
- Perishable & food items, supplements, books, BKR Water Bottles and gift cards are final sale
- Original shipping charges and applied promotions
How do I return?
- Enter your order number and email address in the fields above and click Start a Return
- Follow the screen instructions and select the items you would like to return
- You will receive a confirmation email with shipping instructions
How soon can I expect my refund?
- Once your return is received and inspected, you will be notified via email when your return package is received and your refund has been processed.
- Your refund will be processed, and will be credited to the original payment method.
- Please allow up to 10 business days for your refund to be credited.