To start the returning process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
- Please note, customers are responsible for return shipping
What items are returnable?
- Items within 21 calendar days from the day you receive your shipment to postmark your items for return
- Unopened and unused merchandise
- In the original packaging
What items are non-refunable?
- Perishable & food item items, supplements, sale items and gift cards are final sale
- Original shipping charges and applied discounts are non-refundable
How soon will I get my refund?
- Once your return is received and inspected, you will be notified via email when your return package is received and your refund has been processed
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days