To start the returning process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved
  • Please note, customers are responsible for return shipping. 

 

What items are returnable?

  • Items within 21 calendar days from the day you receive your shipment to postmark your items for return.
  • Unopened and unused merchandise
  • In the original packaging

What items are non-refunable?

  • Perishable & food item items, supplements and gift cards are final sale.
  • Original shipping charges and applied discounts are non-refundable

 

How soon will I get my refund?

  • Once your return is received and inspected, you will be notified via email when your return package is received and your refund has been processed. 
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days.