To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return?
Enter your order number and email address in the fields above and click Start
Follow the instructions and select the items you want to return
You will get a confirmation email with the shipping guidelines once the return request is approved.
What items are returnable?
You can return your items within 14 days of receipt of your shipment.
Clothing must be in original condition
Unwashed and unworn
With all tags attached
Sales are FINAL on accessories, shoes, intimates and sale items (including promotional items and orders with applied discount codes). The above are non-returnable and non-refundable.
Are there any charges for return?
There are no charges for return
You are responsible for the charges of the return shipping
Original shipping charges are non-refundable
If your return is ineligible and does not meet criteria for a full credit, you will be charged a 20% restocking fee. The 20% will be deducted from the original payment. You will receive a store credit for the remaining amount within 72 hours of receiving your return.
How soon will I get my refund?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Your return will be processed, and a store credit will be sent to the contact information associated with your order via e-mail or text message.