Returns Portal is not accessible

The Returns Portal is disabled and not accessible at this time.

To start the return process for your order, please enter your email address or phone number and the order number below.

How do I use the Online Returns Portal?

U.S. Domestic: To return your items using our Online Returns Portal, follow the steps below!

1. Enter your email and Order Number - Enter your email used to purchase and Order Number. You can find your Order Number by locating the order confirmation email you received when placing your order.

  • If you don’t enter the correct email address or Order Number, you won’t be able to use the Returns Portal to return your Champ items. (Need help? Contact us through email: support@champagnedreams.co)

2. Start Your Return - Select the items you wish to return from the order, as well as the reason(s) for why you are returning.

3. Return Confirmation - Confirm the return items selected, as well as your Shipping Address.

4. Pay Options - Enter your email address for confirmation and your payment method details to pay for your return shipping label. 

5. Print Your Return Label - Once payment is confirmed, you can easily print your return label. Read and follow the instructions provided for shipping.