Standard Return Policy:

- You can return eligible orders within 30 calendar days from the order delivered date. The return package must be dropped off to the nearby carrier store in 7 days after the return request is approved.

- Please ensure the item(s) you are returning is unworn and with all original materials including tags and accessories, and packed with original packaging.

- Shipping cost is not refundable.

- All “FINAL SALE” items and accessories cannot be returned or exchanged.

- The exchanged order will not be eligible for return.

- A $9.99 + tax per pair return label fee will be applied to the orders returned from continental US.

- Customers who return orders from Alaska and Hawaii are responsible for return shipping costs.

Promotional Orders Refunds:

- Orders with promotional code or discounted price will be considered as promotional orders. All promotional orders will be eligible for our 30 days return policy except FINAL SALE orders.

- If the promotional order after returned does NOT meet the promotion request (such as buy X get X off/free), the difference will be deducted from the refund.

- Some items purchased with our promotional sales are non-refundable and only valid for store credit or color/size exchanges.

Return The Order: 

- Enter the "Email Address / Phone Number" and "Order Number" (e.g., CMUS1234) to start the return.

- We will email you the Pre-paid return label once the return request is approved. Please print out all return labels and attach them on the outside of the return box.

 - Securely pack your return including all original items and drop off the package to a nearby carrier store.

Exchange:

We offer 1 attempt free size/color exchange. Exchange to the different style is not available. Once the order is processed as exchanged, it is not eligible to refund.

Refund:

Please allow 2-5 business days to process your return when the return package reach our warehouse.

Your refund will be credited to your original payment method.