Returns Portal is not accessible

The Returns Portal is disabled and not accessible at this time.

To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines and a free pre-paid returns label.

 

What items are returnable?

You can return your items within 60 days of receipt of your shipment.

  • They must be in original condition
  • In the original boxed packaging

Are there any charges for return?

  • There are no charges for return
  • Original shipping charges are non-refundable

 

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 
  • Your refund will be processed immediately and will automatically be credited to  original method of payment, within 10 working days.