We hope that you will be extremely happy with your purchase, however in the unlikely event that you do wish to return your item, please follow the instructions below:-

 

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines

 

Can I exchange an item?

 

Want to make a return or exchange at our business location, that's not a problem please email and bring it into Penryn Gymnastics Centre.

If you shopped online with a discount code, but the size isn't quite right please return using the online returns portal.

You will have to re-order the item at the full price. Once the it arrives with you, contact us by email to confirm you are keeping the new size and we will process a refund for the discounted amount.

 

What items are returnable?

You can return your items within 30 days of receipt of your shipment.

  • They must be in original condition
  • For clothing, unwashed and unworn
  • In the original packaging

Free gifts or promotional items are not returnable!

Are there any charges for return?

  • There are no charges for return
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping

 

How soon will I get my refund?

  • Once your return is received and inspected, If the return is approved we will process the refund and you will be notified by email. The refund should take no longer than 10 working days.