To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start.
  • Follow the instructions and select the items you want to return.
  • You will receive a confirmation email with the shipping guidelines very shortly.
  • We will accept & approve your return request for any reason within 30 days.

 

What items are returnable?

You can return your items within 30 days of receipt of your shipment.

  • The items must be in original resale condition with the original tags attached. 
  • The items must be unwashed and unworn.
  • unworn, unwashed, undamaged with original tags attached.
  • Free gifts or promotional items are not returnable.
  • Any items purchased by Gift Card will not be refunded. You will receive a store credit only.

 

Are there any charges for return?

  • We do not charge any restocking fee if the returned items are in original condition.
  • Any items without the original tag attached will be subject to a 15% restocking fee.
  • We offer a full refund including original shipping cost.
  • The buyers are responsible for the return shipping except for wrong items or defective items.

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also inform you the status of your return and refund.
  • The credit will be applied to the original payment method in 2-5 business days.