To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number (4-digit number) and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • *IMPORTANT* Email the Shipping Courier (ie. USPS, UPS) and Tracking Number to You must do this to process your return. 
  • You will get a confirmation email with the shipping guidelines once the return request is approved.


What items are returnable?

BUY IT--TRY IT--LOVE IT GUARANTEE: Purchase on and return your items within 60 days from the date of your order.

  • Only orders placed on qualify for returns/exchanges.  You must return back to the retailer that you purchased from. 
  • With our BUY IT--TRY IT--LOVE IT GUARANTEE, you can purchase with confidence knowing that we will accept all product returns, new or used under our 60 day no-hassle, money back guarantee. Simply submit your Return request within 60 days from the date of your order / purchase date

Are there any charges for return?

  • There are no processing charges for return
  • However, you are responsible for the return shipping
  • Original shipping charges are non-refundable


How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.