To start the return process for your order, please enter your email address or phone number and the order number below.

Non-Refundable Products

  • Blind Box Series Wolf Figures (if opened)
  • C-grade products (enamel pins & squishies)
  • Mystery Bundles/Boxes
  • Final sale items

 

Guidelines

  • Items can be returned/exchanged within 30 days on the day it is delivered 
  • Items must be in its original packaging 
  • Items must be unused, unwashed, and undamaged
  • Exchanges are accepted, but only for apparel items



To request a return, please complete the form below. We will respond back to you within 1-2 days with instructions and a return label.

Once the return item is processed, the refund will depend on the payment used in the order. The refund will not include shipping costs.

  • PayPal: within 1-3 days
  • Debit/Credit Card: within 30 days

We have the right to deny a refund for any reason.