To start the return process for your order, please enter your email address or phone number and the order number below.
You can return your items within 30 days of receipt of your shipment.
Promotional items are not returnable!
We are very careful when shipping our caps, but because sometimes mistakes can happen, we want to make sure that you are fully covered. Contact us to email@example.com with the pictures of the wrong item sent, just to correct the mistakes and improve in the future. We will send you a shipping label for the return and proceed at your request. We can either send the right hat or issue a refund upon delivery.
Buyers are responsible for the cost associated with return shipping. Original shipping charges are non-refundable. For orders shipped for free that are returned, the shipping cost will be deducted from the final refund (between $8 to $10 Continental U.S.)
If your purchase meets the return requirements you can contact us at firstname.lastname@example.org and let us know that you wish to make a return and need a label. We will send you the label and deducted it from the final refund. The average return label cost for the continental U.S. is $8-$10.