To start the returning process for your order, please enter your email address and the order number below.

How do I return?

  • Enter your email address and order number in the fields above and click START A RETURN
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are eligible for a return?

An item is returnable if it is:

  • Within 7 days of receiving the shipment
  • In original condition and packaging
  • Unwashed and unworn 

 

What items are non-refundable?

  • Sale items
  • ONLY HEARTS tops

 

Are there any charges for a return?

  • There are no restocking fees
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping

 

How do I return?

  • You are responsible for the charges of the return shipping
  • Please ship all items to
FASHION QUEEN- ATTN RETURNS
331 Kingston Ave
Brooklyn, Ny 11213

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and a refund will be processed.