To start the returning process for your order, please enter your email address and the order number below.
Common Return Questions
What items are returnable?
· Within 30 days of receipt of your shipment
· In original condition
· Unwashed and Unworn
· In the original packaging
What items are non-refundable?
· Gift Cards
Are there any charges for return?
· There is no charges for return
· Original shipping charges is non-refundable
· We will provide prepaid return label
Why refund will not be approved?
· Items was shipped without original shoe box
· Product been worn, Damaged
· Shoe box was used as a shipping box (Must insert shoes into “Original shoe box” and insert into a shipping box or Bubble bag
· Product that was returned, do not belong to us , (you shipped us by mistake a return from another seller) *we have special none visible marking on all our products)
· Item arrived at our location beyond the return allowed date.
How do I return?
· Enter your order number and email address in the fields above and click Start a Return
· Follow the screen instructions and select the items you want to return
· You will get a confirmation email with shipping guidelines
How soon will I get my refund?
· Once your return is received and inspected, and the order was returned according to our return policy
· then your refund will be processed, and a credit will automatically be applied original method of payment, within 6 business days.
Still have questions? Email us at sales@F7.shoes with your full name, order number and we will get back to you shortly.