To start the returning process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 14 days of receipt of your shipment.

  • They must be in with original tags attached and original packing.
  • For clothing, unwashed, unworn and free of any stains.
  • A 15% re-stocking fee will be charged if items aare not returned in original form and or without tags.

***All items that are purchased from the SALE ITEMS TAB are final sale no returns***

GIRDLE POLICY: 

Selected items such as: Comfort Line, Luxury Line, Power net Line, are all final sale items and cannot be returned or exchange.


* Just one time exchange
* Exchanges just apply for sizing not for a different model or products.

Are there any charges for return?

  • Original shipping charges are non-refundable
  • Customer is responsible for all shipping cost.

 

How soon will I get my store credit?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your store credit.
  • If you are approved, then your order will be processed, and a gift card will automatically be applied to your account once we receive your order in our warehouse.
  • No refunds only store credit. Returns are processed within 4-7 bussiness days of receiving your return. Not including weekend or holidays.