To start the returning process for your order, please enter your email address and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 15 days of receipt of your shipment.

  • Must be in original condition (Tags attatched)
  • Unwashed and unworn
  • In the original packaging
  • * Free gifts or on sale items cannot be returned *

  

Are there any charges for returns?

  • Returns are FREE with Joe Weaven
  • Original shipping charges are non-refundable

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 3 - 5 working days.