How do I return?

• Enter your order number and email address in the fields above and click Start
• Follow the instructions and select the items you want to return
• You will get a confirmation email with the shipping guidelines once the return request is approved

What items are returnable?

You can return your items within 3 days of receipt of your shipment.

• They must be in original condition
• For clothing, unwashed and unworn

Items NOT Eligible for Returns:

• ACCESORIES
• BODYSUITS
• SINGLE PAIR LEGGINGS/BIKER SHORTS
• MYSTERY & BUNDLE BOXES
• CLEARANCE ITEMS OR ITEMS MARKED ABOVE 25% OFF

• ALL BLACK FRIDAY/ CYBER MONDAY SALES ARE FINAL!

Are there any charges for return?

• There are no charges for return
• Original shipping charges are non-refundable
• You are responsible for the charges of the return shipping

How soon will I get my store credit?

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your store credit.
• If you are approved, your store credit will be processed, and a Ko's Kloset Gift Card will be emailed within 10 business days.