To start the exchange/ return process for your order, please enter your email address and order number below.
IMPORTANT: When sending back your return/exchange using our label, you may drop off at any USPS collection box or mailroom. However, we don't recommend taking the package to the staff /counter at the US Postal office as they may on rare occasions reject the label (read more below)
The reason the label may be rejected by staff is that all return labels we generate are 8 oz. First Class E-labels; the fact that they are E-labels means that any difference in weight for the package you are returning will be billed back to us directly. However not all USPS staff is aware of this and consequently may reject the package - if it's over 8 oz.