To start the return process for your order, please enter your email address or phone number and the order number below.

How do I complete a return request?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved


What items are returnable?

You can return your items within 7 days upon recieving your shipment.

  • You may only return them if they have defects
  • Email with IMAGES and descriptions of the defect 
  • They must be in original condition
  • Unwashed and unworn
  • In the original packaging

Free gifts or sales/promotional items are not returnable!
Intimate items are not returable (Bodysuits, bikinis, swimwear)

Are there any charges for return?

  • You are responsible for the charges of the return shipping


How soon will I get my exchange/refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
  • We will also notify you of the approval or rejection of your exchange/refund.