To start the return process for your order,
please enter your email address or phone number and the order number below.
How do I return?
Enter your order number and email address in the fields above and click Start
Follow the instructions and select the items you want to return
You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return your items within 15 days of receipt of your shipment.
They must be in original condition and tags attached.
For clothing, unwashed, unworn, and smoke-free condition.
Shoes must be returned with their original shoebox. Please pack the shoebox inside another box as the original shoebox must be returned undamaged.
All sale, intimates/swim, jewelry, and accessories are not returnable!
Are there any charges for returns?
There are no charges for return
Original shipping charges are non-refundable
You are responsible for the charges of the return shipping
Returns not in compliance with our policy will be refused or charged a 25% restocking fee
How soon will I get my store credit?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also email you a store credit code of the returned amount. This code will never expire, and can be used online and in-store.