Return portal is not accessible

The return portal is disabled and not accessible at this time.

To start the return process for your order, please enter your email address or phone number and your order number below.

How do I return an item?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

  • Milray Park follows each suppliers' return policy.
  • Once you have submitted your return request, we'll confirm the return policy with you.

Are there any charges for return?

  • For change of mind returns, you will be responsible for the charges of the return shipping. Depending on the supplier, a restocking fee may also apply. 

  • For items that are faulty or damaged or if you have received the wrong items, the return is free of charge. The original shipping charge will also be refunded.

 

How soon will I get my refund?

  • Once your return is received and approved by the supplier, your refund will be processed, and a credit will automatically be applied to your original method of payment.