To start the returning process for your order, please enter your email address and the order number below.


How do I return?
  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved
 
What items are returnable?
You can return your items within 30/60 days of your purchase date.
  • They must be in original condition
  • For clothing, unwashed and unworn
  • In the original packaging
 
What items are non-returnable?
FREE GIFTS OR PROMOTIONAL ITEMS (IF DEFECTIVE – WE WILL REPLACE)For customer's safety; we also  cannot accept returns of bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories.

 

Are there any charges for return?
  • There are no charges for return
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping
 How soon will I get my refund?
 

ONCE YOUR RETURN IS RECEIVED AND INSPECTED, WE WILL SEND YOU AN EMAIL TO NOTIFY YOU THAT WE HAVE RECEIVED YOUR RETURNED ITEM. WE WILL ALSO NOTIFY YOU OF THE APPROVAL OR REJECTION OF YOUR RETURN.

IF YOU ARE APPROVED, WE WILL SHIP A REPLACEMENT ITEM SOONEST POSSIBLE. WE WILL PROCESS A REFUND IN CASE THE ITEM IS OUT OF STOCK.

There are certain situations where only partial refunds are granted (if applicable)Any item not in its original condition is damaged or missing parts for reasons not due to our errorWe could refund to your card OR PayPal account in 48 hours. But you card bank need 5-7  business days to transfer the money to your card account. We can't control the processing speed of your card bank. Please ask the card bank for detailed information..