Return portal is not accessible

The return portal is disabled and not accessible at this time.

To start the return process for your order, please enter your email address or phone number and the order number below.

You have 14 days to return your item(s) to ensure an exchange/credit voucher, when you received your online order. The item(s) just needs to be new, unused, in a salable condition in its original packaging, and with all the labels, tags, any security devices or seals intact.

 Any orders returned without following the procedure explained  below will be rejected.

How do I return?

  • Enter your order number and email address in the fields above and click Start.
  • Follow the instructions and select the items you want to return.
  • You will get a confirmation email with the shipping guidelines once the return request is approved.

 

Are there any charges for return?

  • There are no charges for return
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days