To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return or exchange?
Enter your order number and email address in the fields above and click Start
Follow the instructions and select the items you want to return or exchange
You will get a confirmation email with the shipping guidelines once the request is approved
What items are returnable?
You can return your items within 30 days of receipt of your shipment.
They must be in original condition, unworn and unwashed
They must have all tags and original packaging intact
Are there any charges for return?
There are no charges for return
Please use the pre-paid DHL label included in your order
Take your return to the nearest DHL drop-off point or book in return collection on mydhl.express.dhl
When will I receive a refund or exchange?
Once your return is received and inspected, we will send you an email to notify of the approval or rejection of your refund.
If approved, then your refund will be processed, and a credit will be applied to original method of payment, within 10 working days. Exchanges will be shipped as per the usual delivery timeframes.