To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return or exchange?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return or exchange
  • You will get a confirmation email with the shipping guidelines once the request is approved


What items are returnable?

You can return your items within 30 days of receipt of your shipment.

  • They must be in original condition, unworn and unwashed
  • They must have all tags and original packaging intact


Are there any charges for return?

  • There are no charges for return
  • Please use the pre-paid DHL label included in your order
  • Take your return to the nearest DHL drop-off point or book in return collection on 


When will I receive a refund or exchange?

  • Once your return is received and inspected, we will send you an email to notify of the approval or rejection of your refund.
  • If approved, then your refund will be processed, and a credit will be applied to original method of payment, within 10 working days. Exchanges will be shipped as per the usual delivery timeframes.