To start the return process for your order, please enter your email address or phone number and the order number below.

Return Policy:


How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved


What items are returnable?

You can return your items within 07 days of receipt of your shipment.

  • They must be in original condition
  • For clothing, unwashed and unworn
  • In the original packaging

Free gifts or promotional items are not returnable!


How soon will I get my refund?

    • Time taken for Return Order Pickup: 5-7 business days (arranged by Pannkh)  .
    • Please Note: A maximum of 3 attempts would be made for reverse pick-up against an order
    • Time taken for product inspection once it reaches Pannkh warehouse: 2 days
    • Time taken to initiate refund after successful product inspection: 7 days
    • * In a rare case, if the pincode of a location is not serviceable by the courier partner, then the customer needs to send the shipment back to us at the following shipping address at their own expense: PLOT NO-3, GALI NO-1, HARKESH NAGAR, 30 FT. ROAD PALLA, TILPAT FARIDABAD, Faridabad, Haryana, 121003.
    • The refund in case of COD orders will be made to you through Giftcard as a credit.The Giftcard code will be mailed to you on your registered email address.