Return portal is not accessible
The return portal is disabled and not accessible at this time.
To start the return process for your order, please enter your email address or phone number and the order number below.
Goods eligible for exchange or refund should ideally be received by us within 14 days of date of delivery. Your Consumer Rights are of course as per the Consumer Contracts Regulations.
Free gifts, promotional items, pierced earrings, personalised items or items where a seal existed and has been broken are not returnable for exchange or refund.