To start the return process for your order, please enter your email address or phone number and the order number below.
Important – Please note that due to hygiene reasons, we are unable to issue refunds or exchanges on the following items that have been tried on or worn:
· Boxer Shorts
· Long Boxer Shorts
· Hot Pants
· Merino Underwear
We are able to accept returns on socks, bras, crop tops and base layers that are unused and in the same condition in which they were received. They must show no signs of wear or visible marks and be in their original packaging.
Triathlon suits can be returned, as long as they are tried on over a separate underwear garment, show no signs of visible wear or marks, and must be sent back to us in the same condition in which they were received – as new, and in their original packaging
If the item you have purchased does not fit, then we can exchange this for you. Simply complete the returns form selecting EXCHANGE, and tell us which size you would like in the comments box on the next page.