To start the return process for your order, please enter your email address or phone number and the order number below.
We offer a “No Quibbles” returns policy, if for any reason you are unhappy with an item that you have purchased from us you can return it to us in its original condition and packaging within 14 days of delivery for a full refund or replacement.
If you require a replacement school uniform item, we would advise you to make a separate order on-line as this will ensure the fastest delivery time.
Please be aware, that should you return any item(s) and as a result your original order falls below the free delivery value of £50, Sussex Uniforms reserves the right to retrospectively charge £4.95, which will be deducted from your refund.
NEED A HAND
If for any reason you have any issues with your returns then please do not hesitate to contact us either by emailing firstname.lastname@example.org or calling our office on 01444 227066.
HOW DO I RETURN AN ITEM?
Please ensure that a ‘Proof of Postage’ is received from the post office counter. Sussex Uniforms cannot be held responsible for items that fail to reach us without a proof of posting receipt
WHAT ITEMS ARE RETURNABLE?
They must be in original condition, unwashed and unworn and in the original packaging with the original tags attached. Please also wrap the item(s) that you wish to return securely
ARE THERE ANY CHARGES FOR RETURNS?
HOW SOON WILL I GET MY REFUND?