To start the return process for your order, please enter your email address or phone number and the order number below.
How do I start the return process?
· Enter your order number and email address in the fields above and click Start.
· Follow the instructions and select the items you want to return.
· You will receive a confirmation email upon request approval. Please keep this email for your records.
What items are returnable?
You may return your items within 14 days of receiving your shipment.
· Items must be in original condition.
· Clothing must be unwashed and unworn.
· Items must be in the original packaging.
· Promotional items are not eligible for returns!
Are there any charges for returns or exchanges?
· There are no fees for returns.
· You are responsible for the return shipping fees.
· Once your items are received and inspected, you will receive an email to notify you we are processing your return.
· We're happy to exchange your order for a store credit for the original amount paid. In addition to your store credit, you will receive an additional $5 credit from The Good Vibes Boutique.
· Example: If you purchased a shirt for $20, returned it to us and opted for an exchange, we will give you a $25 store credit upon receipt of your returned item.
How soon can I expect my refund?
· Upon receipt and inspection of your item, you will receive a confirmation email to notify you of the approval or rejection of your refund.
· If your return is approved, your refund will be processed, and a credit will be applied to the original method of payment.
· If you requested an exchange, you will receive a discount code in the amount of your return, plus the additional $5 store credit from The Good Vibes Boutique.
For further assistance, please email us @ firstname.lastname@example.org