To start the returning process for your order, please enter your email address or phone number and the order number below.

The Manner Co offers exchange or store credit only within 14 days of delivery.  

 

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 14 days of receipt of your shipment.

  • They must be in original condition
  • Unworn/untarnished
  • In the original packaging

Free gifts or promotional items are not returnable!

Are there any charges for return?

  • There are no charges for return
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping

 

How soon will I get my exchange or store credit?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange
  • If you are approved, then your exchange will be processed, and a store credit code will be sent to you to order a new item within 5-7 working days.