To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address above
  • Select the items you wish to return
  • The Thrift+ team will approve your return request
  • You will receive an email with return instructions 


What items are returnable?

  • You can return your items within 30 days of delivery
  • They must be in the same condition as purchased

Are there any charges for return?

  • The buyer is responsible for the cost of the return shipping based on specific reasons for returning the item


How soon will I get my refund?

  • Once received, we will notify you of the approval of your refund
  • If approved, your refund will be processed within 10 working days
  • If purchased with credit, we will refund your Thrift+ points to your account