Return portal is not accessible

The return portal is disabled and not accessible at this time.


To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address above
  • Select the items you wish to return
  • The Thrift+ team will approve your return request
  • You will receive an email with return instructions 

 

What items are returnable?

  • You can return your items within 30 days of delivery
  • They must be in the same condition as purchased

Are there any charges for return?

  • The buyer is responsible for the cost of the return shipping based on specific reasons for returning the item

 

How soon will I get my refund?

  • Once received, we will notify you of the approval of your refund
  • If approved, your refund will be processed within 10 working days
  • If purchased with credit, we will refund your Thrift+ points to your account