To start the returning process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Please enter your order number and email address in the fields above and click 'Start'
  • Follow the instructions and select the items you want to return
  • We kindly ask you to tell us the reason for your return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 30 days of receipt of your shipment. If the reason for your return is bad quality or scrace articles, you can return them any time.

  • They must be in original condition
  • For clothing, unwashed and unworn
  • In the original packaging

Free gifts or promotional items are GIFTS. Please keep them ;-)

Are there any charges for return?

  • There are no charges for return
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping, but we will send you a free shipping discount code for your next order

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment.