To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved


What items are returnable?

You can return your items within 7 days of receipt of your shipment.

  • In original condition
  • Unworn (if it smells like a perfume / scent there will not be a refund)
  • In the original packaging and in the plastic bag please


What items are non-refundable?

  • Earrings
  • Custom designed items purchased through or any items purchased at retailers, specials through social media or pop up events
  • Wholesale items are not returnable and there is a fee for repair for items after 1 month of delivery to store.


Are there any charges for return?

  • There are no charges for return
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping


How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days